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Jurnal Office
Published by Universitas Negeri Makassar
ISSN : 24600067     EISSN : 27223655     DOI : -
Core Subject : Social,
Social Sciences
Jurnal Office adalah publikasi ilmiah yang memuat hasil penelitian dan kajian pemikiran bidang ilmu administrasi, ilmu manajemen, kebijakan publik, dan kegiatan lainnya yang relevan.
Arjuna Subject : -
Articles 8 Documents
 1 
Search results for , issue "Vol. 5 No. 2, July-December 2019" : 8 Documents clear
The Influence of Motivation and Work Experience on Employee Performance at PT. Yamaha Saka Motor in South Tangerang Rozi, Achmad; Sunarsi, Denok
Jurnal Office Vol. 5 No. 2, July-December 2019
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (630.869 KB) | DOI: 10.26858/jo.v5i2.13378

Abstract

This study aims to determine the effect of motivation and work experience on employee performance at PT. Yamaha Saka Motor in South Tangerang. The method used was explanatory research with a sample of 43 respondents. The analysis technique uses statistical analysis with regression testing, correlation, determination, and hypothesis testing. The results of this study motivation significantly influence employee performance by 47.6%, the hypothesis test obtained significance 0,000 <0.05. Work experience has a significant effect on employee performance by 36.4%, hypothesis testing obtained significance 0,000 <0.05. Motivation and work experience simultaneously have a significant effect on employee performance by 57.6%, hypothesis testing obtained significance of 0,000 <0.05.
Archives management in Pasimasunggu Timur Sub-District Office, Selayar Islands Regency Zulfitriani, Zulfitriani; Saleh, Sirajuddin; Nasrullah, Muh.
Jurnal Office Vol. 5 No. 2, July-December 2019
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (398.832 KB) | DOI: 10.26858/jo.v5i2.11819

Abstract

the smooth running of offices. This study aims to determine the Management of Archives at the East Pasimasunggu District Office Selayar Islands Regency. This study used a qualitative descriptive approach with 5 informants. Data collection uses observation, interview and documentation techniques. While the data analysis technique used consists of four ways, namely: data collection, data reduction, data presentation, and drawing conclusions. The results of this study indicate that archival management at the East Pasimasunggu District office of the Selayar Islands Regency is in a fairly good category. This is demonstrated through the focus of research, namely: the creation of the archive is in the good enough category, the use of the archive is in the good enough category, the storage of the archive is in the good enough category, the maintenance of the archive is in the not good category, the shrinkage and destruction is in the not good category.
The Influence of Product Quality and Service Quality on Customer Satisfaction at Mitra 10 in Depok Susanti, Neneng; Jasmani, Jasmani
Jurnal Office Vol. 5 No. 2, July-December 2019
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (636.551 KB) | DOI: 10.26858/jo.v5i2.13379

Abstract

This study aims to determine the effect of product quality and service quality on customer satisfaction at Mitra 10 in Depok. The method used was explanatory research with a sample of 96 respondents. The analysis technique uses statistical analysis with regression testing, correlation, determination, and hypothesis testing. The results of this study product quality have a significant effect on customer satisfaction by 41.6%, hypothesis testing obtained significance 0,000 <0.05. Service quality has a significant effect on customer satisfaction by 42.7%, hypothesis testing obtained significance 0,000 <0.05. Product quality and service quality simultaneously have a significant effect on customer satisfaction by 52.3%, hypothesis testing obtained significance of 0,000 <0.05.
Applying the principles of Good Governance in the Efforts of Guiding Out-of-School Children at Social Service Offices Takalar Regency Ayu, Asri; Niswaty, Risma; Darwis, Muh.; Arhas, Sitti Hardiyanti
Jurnal Office Vol. 5 No. 2, July-December 2019
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (395.757 KB) | DOI: 10.26858/jo.v5i2.11821

Abstract

This study aims to determine efforts to foster school dropouts at the Takalar District Social Service Office. This type of research is a descriptive study with a qualitative approach. Indicators used as benchmarks in this study are accountability, transparency, participation, and the rule of law of the bureaucratic apparatus. Data collection techniques are done through observation, interviews, and documentation. The data analysis technique used consists of data reduction, data presentation, and drawing conclusions. The results of the research on the application of the principles of Good Governance in the effort of developing school dropouts at the Takalar District Social Service Office show that governance at the Social Service Office is good enough
The Relationship Between Leadership Style of The Head of Agency and The Employees’ Performance in The Environmental Agency of Biak Numfor Regency S, Fatmawada
Jurnal Office Vol. 5 No. 2, July-December 2019
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (418.29 KB) | DOI: 10.26858/jo.v5i2.13408

Abstract

This study aims to determine and explain the relationship between the leadership style of the head of the environmental agency with the employees’ performance. This study uses a quantitative survey approach that is ex-post facto and principal on phenomena or events that have occurred and are still ongoing until the study is conducted, using descriptive statistical data analysis techniques, inferential descriptive analysis, and testing requirements analysis including normative data tests conducted by using the SPSS program with the Kolmogorov Smirnov One Sample test. The results of this study stated that the relationship between leadership style or leadership behavior of the head of service to the performance of employees in the Environmental Service Agency of Biak Numfor regency is not so large, only about 10 percent, which meant that the employee's performance was more determined by other variables not included in this study.
The Effectiveness of the KTP-el Service at the Population and Civil Registry Office of Parepare City Setyawati, Iin; Nasrullah, Muh; Salam, Rudi
Jurnal Office Vol. 5 No. 2, July-December 2019
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (386.935 KB) | DOI: 10.26858/jo.v5i2.11822

Abstract

Public services are implemented to provide satisfaction for service users whose implementation requires the principles of service. This study aims to determine the effectiveness of the KTP-el service at the Population and Civil Registry Office of Parepare City. This research uses a qualitative descriptive approach with 8 informants. Data collection uses observation, interview and documentation techniques. While the data analysis technique used consists of four ways, namely: data collection, data reduction, data presentation, and drawing conclusions. The results of this study indicate that the effectiveness of the KTP-el service at the Population and Civil Registry Office of Parepare City, is in the quite effective category. This is demonstrated through the focus of research that service procedures are in the effective category, employee discipline is in the effective category, fairness of service delivery is in the quite effective category, the reasonableness of cost is set effectively, service convenience is in the quite effective category.
Product Development and Brand Image Effect on Customer Satisfaction in KFC BSD Serpong Branch Budiyanto, Arief
Jurnal Office Vol. 5 No. 2, July-December 2019
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jo.v5i2.20520

Abstract

This study aims to determine product development and brand image on consumer satisfaction at KFC BSD Serpong Branch. The method used is explanatory research with analysis techniques using statistical analysis with regression testing, correlation, determination and hypothesis testing. This study's results show product development significantly affects consumer satisfaction by 41.3%; the hypothesis test obtained t count> t table or (8,047> 1,985). Brand image has a significant effect on customer satisfaction by 36.8%; hypothesis testing obtained t count> t table or (7,320> 1,985). Product development and brand image simultaneously have a significant effect on consumer satisfaction with the regression equation Y = 10.370 + 0.404X1 + 0.338X2 and the influence contribution is 49.7%, the hypothesis test obtained F count> F table or (44.882> 2,700).
Labor Productivity of the Silk Weaving Industry: A Case Study in Pakkanna Village, Wajo Regency Iskandar, Ahmad Syarief; Ilham, Ilham; Jisal, Muh.
Jurnal Office Vol. 5 No. 2, July-December 2019
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jo.v5i2.25413

Abstract

This study aims to determine the factors that influence labor productivity in the silk weaving industry with a case study of weaving workers in Pakkanna Village, Tanasitolo District, Wajo Regency. The quantitative research method is used in this study using multiple regression analysis to examine the effect of age, length of work, and wages on labor productivity in the silk weaving industry. Data were collected using a questionnaire involving 39 respondents from the silk weaving industry in Pakkanna Village, Tanasitolo District, Wajo Regency. The test results show that simultaneously, the variables of age, length of work, and wages significantly affect labor productivity in the silk weaving industry. On the other hand, the partial test results show that the age variable has no significant effect on labor productivity, and the variable length of work and wages have a significant effect on the labor productivity of the weaving industry. The recommendations in this study are addressed to the government and industry players to guide training to silk weaver workers so that productivity and quality can be increased and pay attention to their welfare. In addition, the government and industry players are expected to continue to work together to promote and develop the silk industry in Wajo Regency.

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